cm77 Terms and Conditions

Age Requirement

To use the cm77 platform, you must be at least 21 years of age. We do not permit minors to create accounts or use the platform. We may request proof of age at any time for verification.

Geographic Eligibility

To use the cm77 platform, you must be located in an area where receiving online entertainment services is lawful for you. The user is solely responsible for complying with the laws and regulations of their jurisdiction.

Prohibited Categories

• Individuals with a direct conflict of interest involving professional players or sports organizers
• cm77 employees or board members and their immediate family
• Individuals previously banned from the platform for any reason
• Individuals participating in a self-exclusion program

Registration Process

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in all accounts being closed. All information provided at registration must be true, accurate, and complete.

• A valid and active mobile number must be provided
• Your real name and date of birth must be stated accurately
• Identity verification using a national ID card or passport may be required if needed
• Our support team must be notified of any changes to account information

Account Security

It is your responsibility to keep your account password and login details completely confidential. You must not allow anyone else to use your account. If you suspect unauthorized access, notify our support team immediately. cm77 is not responsible for account misuse caused by the user's own negligence.

Updating Information

If any of your personal details change, such as your mobile number or payment method, please contact our support team as soon as possible. Mismatched information may cause delays in the withdrawal process.

Deposit Rules

Mobile financial services available in Bangladesh are used for deposits on cm77. Accepted payment methods are: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000
• Withdrawals can only be made through the same method used for the deposit
• Withdrawal requests are generally processed within 5 to 30 minutes
• Identity verification may be required for large withdrawal amounts
• Additional verification procedures may apply for suspicious transactions

Transaction Responsibility

If a transaction is sent to the wrong number, cm77 cannot guarantee recovery of those funds. Please verify all details carefully before confirming any transaction. If a transaction is delayed due to a technical issue, contact our support team.

Welcome Bonus

A 100% welcome bonus applies to your first deposit on cm77, up to a maximum of ৳10,000. The bonus amount equals the deposit amount but never exceeds ৳10,000.

Wagering Requirements

Wagering requirements must be met before winnings from a bonus can be withdrawn. Wagering is calculated on the bonus amount only — not on the deposit amount.

• A specific time limit may apply to completing the wagering requirement
• Playing certain games may contribute differently toward the wagering calculation
• An option to cancel the bonus may also be available — contact support

Other Promotions

cm77 may publish various special offers from time to time. Each offer will have its own terms and conditions, which will be clearly stated on the offer page. Each bonus or promotion can be received once per account, unless otherwise stated.

VIP Tiers and Benefits

The cm77 VIP program has four tiers. By playing regularly, users can advance to higher tiers and enjoy greater benefits.

Tier Advancement Process

Users advance to higher VIP tiers based on regular and active play. cm77 reserves the right to set and modify the criteria for tier changes. VIP benefits are non-transferable.

Data Protection

cm77 uses industry-standard SSL encryption technology to protect users' personal information. Your financial information is always kept encrypted and is never shared with third parties, unless required by law.

Data Usage Policy

Full details on how your information is collected, stored, and used can be found on our Privacy Policy page. By using the platform, you also consent to that policy.

Identity Verification

To ensure security and meet legal obligations, cm77 reserves the right to verify a user's identity at any time. Withdrawals may be placed on hold until identity verification is complete. Failure to cooperate with the verification process may result in account closure.

Our Commitment

cm77 believes that entertainment is truly enjoyable only when experienced responsibly. We encourage users to play in a safe and healthy manner. Gambling carries financial risk and should never be considered a source of income.

Setting Personal Limits

We give users the option to set their own deposit limits, betting limits, or time limits. To learn how to use this feature, visit our Responsible Gaming page or contact the support team.

Self-Exclusion

If a user feels that their gaming habits are getting out of control, they can request self-exclusion. Notifying the support team will result in account access being restricted for a set period or permanently. More details are available on our Responsible Gaming page.

Reasons for Account Suspension

• If a violation of the Terms has occurred or is suspected
• If identity verification has not been completed
• In the case of suspicious or unusual transactions
• Due to legal or regulatory requirements
• At the user's own request

Permanent Account Closure

In the event of a serious rule violation, cm77 reserves the right to permanently close an account without notice. In such cases, bonuses and bonus-related winnings may be forfeited. Withdrawal of actual funds deposited under verified information will be considered subject to review.

Closing Your Account Yourself

Any user may close their own account at any time. To do so, submit a written request to the support team. Before the account is closed, any pending bets will be settled and the remaining balance may be withdrawn, subject to conditions being met.

How to Submit a Complaint

If you have a complaint about anything, please first contact us via our 24/7 live chat or by email at: [email protected]. Our support team provides assistance in both Bengali and English.

Resolution Timeframe

cm77 will try to resolve every complaint as quickly as possible. Complex matters may require additional investigation. Please keep all relevant information and evidence during the complaint process.

Final Decision

In the event of a technical error, the log records stored by cm77 will be considered the final proof. cm77's decision is final and binding. Any amount incorrectly displayed or credited due to a technical error on the platform cannot be claimed as a valid win.

Disclaimer of Liability

cm77 operates as an entertainment platform. cm77 bears no responsibility for financial losses incurred during gameplay. cm77 is not liable for any loss caused by internet disconnection, device issues, or technical problems on the part of third parties.

Service Interruptions

The service may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues. In such situations, cm77 will try to restore the service as quickly as possible. cm77 is not responsible for any potential losses resulting from service interruptions.

Third-Party Services

Game providers are independent third parties. The relevant game provider is responsible for any technical issues with their games. cm77 is not liable for transaction delays caused by issues within the systems of payment service providers (bKash, Nagad, Rocket, Upay).

Right to Make Changes

cm77 reserves the right to change, revise, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform or send a message to your registered mobile number.

Continued Use After Changes

If you continue to use the platform after any changes to the terms and conditions, you will be considered to have agreed to the updated terms. It is therefore recommended that you review this page regularly. If you do not agree to the changes, you have the option to close your account.

Right of Interpretation

cm77 reserves the final right to interpret and apply any clause of these terms and conditions. If any part of the terms and conditions is found to be unenforceable, the remaining parts will remain fully in effect.