cm77's Privacy Policy
Your personal information is our top priority. Through SSL encryption and strict data protection practices, cm77 ensures your information stays completely secure.
This Privacy Policy ("Policy") has been prepared on behalf of the cm77 platform ("we", "us", "cm77"). This Policy explains what information we collect when you use cm77's website and services, how that information is used, who it may be shared with, and how we keep it secure.
By using cm77's services, you are agreeing to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services. This Policy may be updated from time to time, and any changes will be published on this page.
What Information We Collect
1.1 Information You Provide Directly
When you create an account on cm77 or use our services, we may collect the following information:
- Full name and date of birth
- Contact details — email address and mobile number
- Information required for identity verification (where applicable)
- Financial transaction details — deposit and withdrawal records
- Preferred payment method (bKash, Nagad, Rocket, Upay)
- Records of communication with our support team
1.2 Automatically Collected Information
When you use the cm77 platform, we may automatically collect the following technical information:
- IP address and device type
- Browser type and version
- Operating system information
- Your platform usage patterns and duration
- Information collected through cookies and similar tracking technologies
- Referring website information
1.3 Cookie Information
cm77 uses cookies to improve your experience. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential cookies: Required for the core functionality of the platform
- Functional cookies: Used to remember your preferences and settings
- Analytics cookies: Used to understand how the platform is being used
You can control cookies through your browser settings, but doing so may affect some platform functionality.
How Your Information Is Used
cm77 uses the information collected for the following purposes:
2.1 Account Management & Service Delivery
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Confirming your identity and preventing fraud
- Managing bonuses and promotional offers
2.2 Communication & Support
- Responding to your support requests
- Sending important account-related notifications
- Informing you of policy changes or important updates
- Sharing promotional information and offers with your consent
2.3 Security & Legal Obligations
- Ensuring platform security
- Detecting and preventing unauthorized access and fraud
- Ensuring responsible gaming and verifying age
- Complying with applicable laws and regulations
2.4 Platform Improvement
- Analyzing and improving the user experience
- Developing new features and services
- Resolving technical issues on the platform
Information Sharing & Disclosure
cm77 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Service Providers
We work with trusted third-party service providers who carry out specific functions on our behalf — such as payment processing, technical support, and data storage. These providers operate under strict confidentiality agreements and only access the information needed to perform their assigned tasks.
3.2 Payment Processing
When you transact through bKash, Nagad, Rocket, or Upay, the relevant transaction details are shared with that payment service provider. This sharing of information is necessary to complete the transaction.
3.3 Legal Requirements
If required by legal obligation, court order, or government authority request, we may be required to disclose information in compliance with applicable law. Information may also be disclosed in connection with investigations into fraud or illegal activity.
3.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may be transferred. In such cases, we will provide you with advance notice.
Data Security Measures
cm77 applies industry-standard security measures to keep your information safe. The key elements of our data protection approach are as follows:
4.1 Technical Safeguards
- SSL Encryption: All data exchanged between you and our servers is encrypted using SSL protocol
- Data Encryption: Sensitive information remains encrypted even when stored on our servers
- Firewall Protection: Advanced firewall systems are active to prevent unauthorized access
- Secure Payment Gateway: All financial transactions are processed through secure, encrypted channels
- Regular Security Audits: Our systems undergo regular security testing
4.2 Administrative Safeguards
- Only authorized personnel can access your information
- Access to data is governed on a need-to-know basis
- Staff receive regular training on privacy and data protection
- A rapid-response plan is in place for data breach incidents
Data Retention Period
cm77 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.
5.1 Active Accounts
While your account is active, we retain your profile information, transaction history, and gaming records. This information is used to deliver services, resolve disputes, and meet legal obligations.
5.2 After Account Closure
Even after your account is closed or deactivated, certain information may be retained for a defined period in accordance with applicable laws and regulations. Once that period ends, the information is securely deleted or permanently anonymized.
5.3 Transaction Records
Financial transaction records are generally retained for an extended period, as legal and regulatory requirements may make it mandatory to maintain such records.
Your Rights & Options
As a cm77 user, you have the following rights regarding your own information:
6.1 Right of Access
You can log in to your account at any time to view your stored personal information. For additional information, you may contact our support team.
6.2 Right to Correction
If there are any errors or inaccuracies in your personal information, you can have them corrected. This can be done through your account settings or with the help of our support team.
6.3 Opting Out of Marketing Communications
If you no longer wish to receive promotional emails or notifications from cm77, you may withdraw this consent at any time. However, essential notifications related to transactions and your account cannot be turned off.
6.4 Right to Close Your Account
You may request to close your cm77 account at any time. Even after closure, certain information may be retained for the legal reasons mentioned above.
6.5 Right to Request Data Deletion
In certain circumstances, you may request the deletion of your personal information. If any information cannot be deleted due to legal obligations, we will inform you accordingly.
Minors & Age Verification
cm77's services are intended only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.
7.1 Age Verification Process
We verify the user's age at the time of account creation. If we are informed that a minor is using our platform, we will immediately close that account and delete the information collected.
7.2 A Note for Parents and Guardians
Parents and guardians are requested to contact us immediately at [email protected] if you believe your minor child is using our platform.
Third-Party Links & Services
While cm77 does not link to external websites, you may be directed to the platforms of bKash, Nagad, Rocket, or Upay when making a payment. These third-party platforms have their own privacy policies, and cm77 is not responsible for their data protection practices.
During payment processing, we share only the minimum information necessary to complete the transaction with the relevant payment service.
Policy Changes & Updates
cm77 reserves the right to update this Privacy Policy as needed. For any significant changes:
- The updated policy will be published on this page
- The date of the change will be noted at the top of the page
- For important changes, a notification may be sent to your registered email
- Continued use of the platform after the policy is published will be considered as your acceptance of the revised policy
You are advised to visit this page regularly to stay informed about the latest policy.
Responsible Gaming & Data Protection
At cm77, we believe responsible gaming and personal data protection go hand in hand. Our data protection framework helps keep your gaming experience safe and enjoyable.
To learn more about responsible gaming, visit our Responsible Gaming page. We may use your gaming data to monitor your gaming habits — which is essential for providing responsible gaming support.
If you feel your gaming habits are getting out of control, contact our 24/7 live chat support right away — we are ready to assist in both Bengali and English.
Got a privacy question?
Our 24/7 support team is ready to help with any questions about your personal information, requests to correct data, or requests to delete it.
Related Policies
Visit the pages below to learn about the full family of cm77 policies.